FAQ

01. Temporary condensation may appear around the reflector due to a sudden temperature difference with the outside.

02. Moisture is removed by regular use or by opening the back cover and drying at room temperature.

03. Drying For quick drying, drying outdoors in the sun or with a dryer may cause product failure.

01. Check if the LED smoke penetrating lantern's battery is fully charged before use.
When charging the battery, charge the battery for 30 minutes after the charging LED of the charger turns on.

02. The battery of this LED smoke penetrating lantern uses high-performance lithium-ion battery cells, but the battery life may be reduced when charging and discharging an average of about 500 times.

03. Regardless of whether the battery cells are used or not, if they are left for 6 months to 1 year, the battery life will naturally shorten.

The warranty period of the battery cell manufacturer is 6 months.

* The battery warranty period for MUSUN TECHWIN products is 1 year. If the battery life is shortened after 1 year, it is not covered by the warranty and you must purchase a separate battery.

01. Check if the power line and charger are properly connected.

01. Check if the LED smoke lantern is plugged into the charger.

Power ON/OFF may not work during charging.

02. Check if the battery is completely discharged.

After charging the LED smoke luminous lantern or replacing the spare battery, try turning it on.

03. Make sure the battery pack is fully engaged.

01. Check that the searchlight is not plugged into the charger.
Power ON/OFF may not work during charging.

02. Check if the battery is completely discharged.
Try charging the searchlight or replacing the spare battery before turning it on.

03. Make sure the battery pack is fully engaged.

01. The sound from the ballast during initial lighting lasts about 10 seconds.

01. Check if the power line, adapter, and charging terminal are properly connected.

01. Check if the searchlight's battery is fully charged before use.
When charging the battery, charge the battery for 30 minutes after the charging LED of the charger turns on.

02. The battery of this searchlight uses high-performance lithium-ion battery cells, but the battery life may be reduced when charging and discharging an average of about 500 times.

03. Regardless of whether the battery cells are used or not, if they are left for 6 months to 1 year, the battery life will naturally shorten.
The warranty period of the battery cell manufacturer is 6 months.
* The battery warranty period for MUSUN TECHWIN products is 1 year. If the battery life is shortened after 1 year, it is not covered by the warranty and you must purchase a separate battery.

01. Temporary condensation may appear around the reflector due to a sudden temperature difference with the outside.

02. Moisture is removed by using it for a certain period of time or by opening the back cover and drying it at room temperature.

03. Drying For quick drying, drying outdoors in the sun or drying by drying may cause product failure.